Privacy Policy

At Refrigerant Gas & Cream Deluxe Supply, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

Contact us through our website
Request information about our products or services
Submit an inquiry or quotation request
Subscribe to communications from us
Communicate with our team by email
Place an order or make a business-related inquiry

Depending on your interaction with us, this information may include your name, email address, telephone number, company name, delivery or billing information, and details relating to your inquiry.

We may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions and inquiries
Provide information about our products and services
Process and manage orders or requests
Prepare quotations and communicate with customers
Improve our website, products, and services
Maintain website security and prevent fraudulent or unauthorized activity
Communicate important service-related information
Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and will not use it in ways that are inconsistent with this Privacy Policy.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance the user experience.

Cookies may help us remember preferences, analyze website traffic, and improve website performance.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

4. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with trusted service providers, business partners, technology providers, payment or delivery providers, or professional advisers who assist us in operating our business and providing services.

We may also disclose information when required by applicable law, regulation, legal proceedings, or a lawful request from a competent authority.

6. International Data Transfers

As we serve customers and business partners across international markets, including the Middle East, Africa, and Eurasia, personal information may be processed or transferred between countries where our business operations or service providers are located.

Where required by applicable law, we will take appropriate steps to ensure that personal information receives suitable protection when transferred internationally.

7. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request information about how your personal information is used

Requests will be considered and handled in accordance with applicable privacy laws.

10. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Business and Commercial Communications

If you provide your contact information when making a business inquiry, requesting a quotation, or communicating with us, we may use that information to respond to your request and provide relevant information about our products or services.

You may request that we stop sending non-essential marketing communications at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date. We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Email: info@refrigerant-creamdeluxe.com

Refrigerant Gas & Cream Deluxe Supply is committed to handling personal information responsibly and maintaining appropriate privacy and security practices.